VERO Digital Solutions OOD (hereinafter referred to as VERO) offers its customers to use a software application for working time recording and management of building documentation against payment. VERO provides the customer with the possibility of using the required software for access via the Internet, as well as storage space for the application data. The terminal required for the (mobile) use of BauBuddy is not subject to the services of VERO.
2.2. VERO reserves the right to amend or supplement the Terms and Conditions of Use, the General Business Terms and Conditions, the services and the functionality of the service at any time and without giving any reasons. The changed terms of service will be sent to the customer via e-mail no later than two weeks prior to their entry into force. If the customer does not object to the changed terms within two weeks of receipt of the email, the changed terms and conditions shall be deemed accepted. References to this shall also be published on the website https://www.BauBuddy.de (https://www.baubuddy.de/).
2.3. Users shall be considered as users within the meaning of the Consumer Protection Act (KSchG) and thus natural and legal entities who are not entrepreneurs.
2.4. Entrepreneurs – natural persons, legal entities or partnerships to which the contract for the operation of their companies belongs shall be considered as Entrepreneurs. An entrepreneur is any permanent organization of self-employed economic activities, even if it is not intended to make a profit.
2.5. Customers – consumers and entrepreneurs shall be considered as Customers.
3.1. The offers of VERO, as well as the information in their price lists on the website https://www.BauBuddy.de (https://www.baubuddy.de/) shall always be non-binding and subject to the right of change. VERO expressly reserves the right to change the information contained therein at any time.
3.2. The contractual relationship is concluded with the successful completion of the customer’s registration, where the acceptance is made with the activation of the customer's account. The contractual relationship between the customer and VERO arises on the day of activation of the access data by the customer. This day, regardless of the payment date, represents the beginning of the contract and the report.
3.3. The costs of use depend on the selected version, on the one hand, and on the other hand, on the respective service life.
3.4. The customer can test and use the version selected by him free of charge once for 30 (thirty) days. Upon request to the sales representative, the test phase can be extended.
3.5. During and after this test phase, the customer shall have the opportunity to decide on the use against payment of the version selected by him. At the latest after the end of the test phase, the customer must purchase a subscription for one or more months of use, or opt for the free version, according to point 4. If the use of the free version is not possible due to its limitations, the customer’s account will initially be read-only until the purchase of the subscription. After a period of 14 days, the account will be deactivated. After that, it is no longer possible to log in and any data of the customer’s account will be deleted 48 days after the end of the test phase.
4.1. Payment for the BauBuddy software offered by VERO shall be made by a valid credit card. The user fee is due immediately upon completion for the entire period of use and will be debited immediately from the customer’s credit card.
4.2. If the customer can only partially use the already paid service or cannot use it due to a circumstance for which the customer is responsible (e.g. missing telecommunication connection, hardware and software problems), he shall not claim reimbursement against VERO for the unused months.
4.3. The customer must ensure that the credit card account from which the user fee is deducted has sufficient cover. In the event that the payment or debit is failed due to the customer’s responsibility (lack of coverage, etc.), VERO shall be entitled to charge the resulting additional costs to the customer.
4.4. Unless otherwise stated, the prices for the respective types of subscription specified on the website https://www.BauBuddy.de (https://www.baubuddy.de/) shall be considered exclusive of all taxes and customs duties. VERO reserves the right to change prices at any time.
The customer will be notified via email or by specifying the new prices at https://www.BauBuddy.de (https://www.baubuddy.de/) 30 days before they become effective. The paid months shall remain unaffected by this change.
4.5. The customer will be provided with invoices bearing a qualified electronic signature in PDF format.
5.1. Personal data required for the execution and settlement of BauBuddy are collected, processed and used by VERO (i.e. for order processing and billing). Personal data shall be any information that directly or indirectly identifies a person, such as name, address, e-mail address, date of birth, credit card number. These personal data will not be disclosed to third parties without the written consent of the user. For the processing of payment by credit card, however, a transfer of the user’s data to third parties (payment providers, credit card companies) is necessary. Customer’s credit card information is stored and sent in encrypted form.
5.2. Data generated and stored by the customer during the use of the BauBuddy software (master data about customers, projects, employees and vehicles or movement data for time recording, construction documentation and sizing data) will never be transferred to third parties, except in the case of a court order.
5.3. After termination of the contract (expiration or cancellation), all stored personal data will be deleted. This does not affect the data saved due to a legal storage obligation.
5.5 BauBuddy App (application)
The Google Maps or Bing Maps features built into the application provide location-based data which is shared with Google Maps / Bing Maps and the related navigation services. You can disable location-related data collection by making appropriate settings on your mobile phone.
By using cloud-based additional functions of the application, additional personal data can be collected, processed or used. However, the associated processes shall be subject to separate data protection regulations for the use of the craftsman software BauBuddy, without which the use of these additional features of the application is not possible.
5.6 Data Ownership
In the relationship between the parties, all data that the customer provides to VERO or one of the applications shall belong to the customer.
The data protection declarations of consent provided by the user can be revoked at any time.
For Customers with a valid contract 5 generations of daily backups are taken nightly and can be restored upon request. Negotiated fees apply.
6.1. Upon registration, the customer must provide his correct and complete name, a valid e-mail address and all other information required for registration. Each customer can use only 1 (one) free customer account as per item 4. The username and password ("login") shall only be used by one person.
6.2. The customer shall be obliged to protect the access data from third parties, on his own responsibility.
6.3. VERO or its suppliers own the intellectual property of all services offered, including protection of the name, graphic design, user interface components, functionality and documentation. It is expressly prohibited to copy, modify, adapt, reproduce, decompile or disassemble any part of the Service owned and offered by VERO or its suppliers. VERO shall make no legal claim to the content created, stored or uploaded by the customer in this service.
6.4. If new versions, updates, upgrades or other changes are made to BauBuddy during the term of the contract, the foregoing rights shall apply to them as well.
6.5. VERO or its partners guarantee the availability of the service in the amount of 95% on an annual average. Performance defects that can not be attributable to VERO or its partners shall be excluded from the warranty. Examplary reasons for performance defects by the end-user: Revoking own admin permissions, invalidating of access tokens and/or employees, changing and loosing passwords. Further, usage of incompatible and/or legacy devices (for mobile Apps) or Web-Browsers (for Web-Portal). Additionally especially for mobile devices, not having enough mobile data capacity and/or storage on the device.
For BauBuddy-related questions or requests, customers shall be entitled to contact the support team by email or can use the feedback form available in the web portal. Free support shall not be available on the phone.
The customer, as well as VERO, can terminate their contractual relationship at any time without giving reasons at the end of the month. To do this, the customer shall send an informal notice to the following e-mail address: info@BauBuddy.de. VERO shall confirm the termination by e-mail within one month.
9.1. VERO is solely liable for damages caused intentionally and with gross negligence. Liability for gross negligence, compensation for consequential or defect damages and damages from claims by third parties against the customer are excluded.
9.2. VERO is only responsible for its own content on the website. As long as links to other sites are possible, no responsibility shall be assumed for the contents therein.
During the term of the contract, the customer shall receive by e-mail technical information, any upgrade options and other important information related to the provision of BauBuddy service. The customer can object to the receipt of these emails by e-mail at any time, with effect for the future.
11.2. The contractual relationships shall be subject to German substantive law. The United Nations Convention on Sales shall not be applicable.
11.3. Written form is agreed for the contractual relationship. Amendments or supplements to the contract need to be in writing to become effective.
11.4. The place of jurisdiction for all disputes arising from the contractual relationship shall be the German court, which is locally and objectively competent for our business premises (DE-33106 Paderborn).
We, VERO Scaffolding EOOD, are operators of the websites vero.de, Geruestbau-App.de and BauBuddy.de, as well as providers of the Scaffolding-App and the BauBuddy-App applications (available for iOS and Android). We are responsible for the collection, processing and use of personal data in accordance with all data protection legislation - in particular the General Data Protection Regulation ("GDPR"). In addition, we are a provider, within the meaning of the Telemedia Act (TMG).
The customer is a data administrator and VERO Scaffolding EOOD is the service provider acting on behalf of the client.
All data transmitted to us are encrypted according to the TLS standard (Transport Layer Security).
We take appropriate technical security measures to protect data transmitted to us against manipulation, loss, destruction or against unauthorized access by third parties.
All customer’s passwords are stored encrypted. We will never ask customers for their password, either by e-mail or by phone. However, we can reset passwords on request. We will constantly adapt our security measures to technological development.
All collected personal data are stored within the EU. Access to these data is only possible for selected employees of the VERO Group.
We cannot guarantee the security of the data sent to us if they are transmitted over the Internet. For data transmitted over the Internet, there is a risk of unlawful access by third parties. The data administrator is therefore responsible for the security of the data transfer.
When visiting one of our websites, the respective browser automatically sends information to the servers of our websites. This information is temporarily stored in a log file. The following information is saved:
The collection and processing of these data is made in order to enable the use of the website. Furthermore, it serves the system security as well as the technical administration of the network infrastructure. Conclusions on persons can not be drawn.
When using our applications, the application sends a daily signal for further subscription fee reporting
The following data is transmitted for checking updates and verifying version guidelines
In the case of crash messages reported by the user, the following data is transmitted:
Our services provide the customer with a variety of ERP services, construction documentation and a time reporting tool. In order to use them, registration is required.
Upon registration, a company name, an e-mail address and a password shall be provided. This data is required for the user to be able to log in to our services later.
However, in order to make full use of our solution, it is also necessary to introduce data on employees and customers in our system as well. The data of the employees are collected to allow for hourly reservations and can be allocated to projects and work orders during the preliminary planning phase. Moreover, this is the only way to record the construction documentation and the related comments and their originators. Customer data are particularly important for quotation and invoicing. In addition, for example, address data are used to get employees navigated to the respective customer.
With regard to the time reporting function, both the time and the corresponding employee location are recorded. This is used to allocate staff by location. Location storage can be disabled by deactivating the GPS feature of the respective smartphone.
In other cases, we use the data of our registered clients for the following:
We provide customer, quotation and invoice data to Debitoor GmbH (based in Germany) if we have the explicit permission by the customer. Moreover, in this case, the client must enter into a contract with Debitoor GmbH. All data sent to Debitoor GmbH are subject to the terms and conditions of Debitoor GmbH. We use the Debitoor service for optional quotation and invoicing. Transmission of the required data, such as personal data for registration with Debitoor, is necessary in order to be able to use these features
We provide customer and project addresses to Google in order to verify addresses, resolve GPS coordinates and display them on a map, as well as to optimize travel time. All data sent to Google will be subject to Google’s terms and conditions (https://policies.google.com/privacy?hl=de). No personal data will be transmitted.
No personal data of a customer shall be transmitted to third parties for other purposes. The data will not be forwarded to third parties without the explicit permission from the customer, unless required by legal provisions. In this case, only the required data will be provided.
We make sure that privacy and confidentiality standards are observed. The data will be stored in a form acceptable to EU standards when we share data with territories outside the European Economic Area. We are obliged to provide evidence or references to adequate safety measures on request.
The customer shall have the right to revoke his consent to the processing and / or sharing of his data. This can be done either by deactivating the user account, or by written application. In case of deactivation the consent shall be revoked immediately. In the case of a written application this shall happen as soon as possible.
Upon termination of the relationship, we only store the minimum of data that have to be kept in accordance with all legal requirements. This also occurs only for the minimum period required.
If the customer would like to ask questions about the processing of his personal data or an application for data access, he can contact our data protection officer at firstname.lastname@example.org. If dissatisfied, the customer has the right to lodge a complaint with the relevant data protection authority. VERO Scaffolding EOOD will fully cooperate in such an investigation. The relevant authority for each country can be found on the European Commission’s website : https://ec.europa.eu/newsroom/article29/item-detail.cfm.
Using cookies helps to make our services more pleasant. We use Session Cookies to recognize that the customer has already logged in to their customer account. These are automatically deleted after leaving our page. Furthermore, for example, language settings are stored via cookies to make the service more user-friendly.
It should be noted that disabling cookies may make it impossible to use all the features of our website.
We use Google Analytics. This is a web analytics service provided by Google Inc. Data (including IP address) are transmitted to Google through the use of our website and stored there. However, the IP addresses are anonymized, so that a reference to our customers by Google is impossible. The information is used to evaluate the activities on our website. The data entered by the customer on our website will not be merged with data collected by Google.
Google transmits this information to third parties only if required by law or as required by Google for processing purposes.
The use of Google Analytics can be prevented by the customer by downloading the following browser add-on: https://tools.google.com/dlpage/gaoptout
Furthermore, we refer to the information on Google Analytics and its privacy:
This website collects and stores data for marketing and optimization purposes using the open source software OWA (www.openwebanalytics.com (www.openwebanalytics.com)). From this data, user profiles are created under a pseudonym. The data collected by the OWA technology will not be used to personally identify the visitor to this website without the consent of the person concerned and will not be associated with personal data about the holder of the pseudonym. The data collection and storage can be opposed at any time with effect for the future.
The customer is entitled to receive information about the data stored by us. He has also the right to correct the incorrect data, as well as the right to block or delete his data.
The Customer, as a Data Administrator, is responsible for the content published by him. Data published by the customer can be deleted by us on request. We reserve the right not to delete content that has to be stored to meet legal requirements.
Requests for information, correction, blocking or deletion of data shall be sent to email@example.com
Data entered on the website or in the application, such as employee or customer data, can be deleted at any time.